Automated: Over the Air (OTA) via internet connection (4G or Wi-Fi connected units with firmware v3.8.01-20260226+)

1. When the DVR powers on it will connect to the internet.
2. Once connected, the DVR will report the serial number and current firmware version to the firmware site
3. If a new version is available, the version information and download link will be sent to the DVR
4. After the firmware downloads, the DVR will automatically update the next time the DVR boots up

Manual Update Methods

Method 1: through SD Card (preferred)

1. Insert an SD card into the card slot on your PC
2. Download the firmware from the link at the top of the page to the root directory on the SD card. Safely eject the SD card.
3. Insert the SD card into the DVR and power on the DVR. After the DVR boots, the firmware update will begin. Do NOT power off the DVR during this time!
4. The Birdseye DVR may reboot one (1) or two (2) times when applying the firmware update, depending on the update.
5. After the firmware update completes, the DVR will reboot automatically with the new firmware.

Method 2: through the monitor with a USB memory stick

1. Insert the USB memory stick into the the PC.
2. Download the firmware from the link at the top of the page to the root directory of the USB memory stick. Safely eject the USB memory stick.
3. Plug the USB memory stick into the Birdseye 360 DVR.
4. Touch the bottom of the monitor screen and press the gear icon. Login to the Birdseye DVR (default password: doesitall).
5. Touch the [Info] button. In the middle Upgrade section, select the file downloaded from above and press the [Upgrade] button. The firmware update will begin. Do NOT power off the DVR during this time!
6. The Birdseye DVR may reboot one (1) or two (2) times when applying the firmware update, depending on the update.
7. After the firmware update completes, the DVR will reboot automatically with the new firmware.
8. Remove the USB memory stick and securely close the door.